Primary Duties and Responsibilities:
Provides heating and cooling service, repairs, and maintenance. This includes HVAC, heat pumps, ducted systems, boilers, etc.
Communicates all information to the office by opening/closing jobs in electronic scheduling system to include but not limited to, job arrival, job completion, follow up notes/summary of work completed, etc.
Obtains the customer’s approval for work and obtains payment on-site as appropriate.
Maintains clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always.
Assumes responsibility for trucks, diagnostic tools, and uniforms.
Serves as a teacher and leads by example to apprentices on the job site.
Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate.
Uses good judgment and self-control in areas wherein the company entrusts him/her to maintain company and customer confidentiality.
Establish a sound positive work relationship with all members of the ECS team. Must be able to listen and implement all suggested feedback received.