Case Aide
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Before you apply
Salary$23/hr
LocationRobstown, TX
Work modeon-site
Typefull-time
SeniorityEntry
Experience1+ yrs
Company size1,001–5,000 people
PostedOct 21, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
High school diploma or equivalent
1 plus year related experience and/or training
Fluency in English and Spanish
First aid certification
CPR certification
Emergency behavior intervention certification
Certification in Salesforce
Experience with UC Portal
Respond sensitively and competently to the service population’s cultural and socio-economic characteristics
Work collaboratively with other staff members, service providers and professionals
Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment
Work in a fast-paced environment and maintain emotional control and professional composure at all times
Maintain computer literacy required to meet the responsibilities of the position
Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
2-year Associate degree from accredited program/institution, or two or more years of college-level course work in a related field
2 plus years related experience and/or training
Pass a pre-employment drug screen and random drug screens throughout employment
Provide proof of work eligibility status upon request
Pass a pre-employment and biennial criminal background checks
Skills
Salesforce
UC Portal
computer
Benefits
Medical insurance
Dental insurance
Vision insurance
Retirement plan
About the company
It’s a great feeling to work for a company that does so much good for others around the world!
Make a difference every day with an organization dedicated to doing good and caring for others.
Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.
We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive.
About the role
We are now hiring compassionate and dependable individuals to join our team at our facility in Robstown, Texas.
ALL Benefits available on the first day of employment.
•
100% employer-paid medical, dental, vision insurance
•
Retirement plan options
•
Additional employer sponsored benefits available
Ask your recruiter for a complete overview of the benefits available to you.
Hourly Rate: $23.05 an hour.
Requirements
Language Requirement: Fluency in English and Spanish is required.
Work Schedule: Monday-Friday 8am-5pm
Academic Req: Required – High school diploma, or equivalent; Preferred – 2-year Associate degree from accredited program/institution, or two or more years of college-level course work in a related field
Certifications: First aid, CPR, Emergency behavior intervention
Work experience: Required – 1 plus year related experience and/or training; Preferred – 2 plus years related experience and/or training
Critical Action Items & Measurable Deliverables:
1.
Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2.
Enter information in Salesforce, and UC Portal as required by agency policy and procedures.
3.
Review Salesforce and UC Portal for compliance with federal guidelines, as well as state minimum standards.
4.
Document information related to delays in the reunification process.
5.
Review and sign children’s records in accordance with agency policy and procedures and applicable licensing and contract standards.
6.
Participate in scheduled meetings and team decisions and operations.
7.
Participate in workshops, seminars, education programs and activities that promote professional growth and development.
8.
Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements.
9.
Work evenings, weekends and holidays as needed or requested by position supervisor.
10.
Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
11.
Maintain confidentiality in all areas of child and program operations.
12.
Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.
Other Responsibilities:
1.
Complete calls with families and/or sponsors as assigned to gather information used for reunification.
2.
Develop safety and service-related resources prior to the discharge of the service population.
3.
Review UC Portal for compliance with upload requirements and ensure the input of updates as needed for safe and timely discharge.
4.
Provide the National Call Center referrals for service gaps identified during 30-day calls.
5.
Support assigned case management, clinical, and medical team.
6.
Meet all deadlines by program supervisor and federal partners.
7.
Foster Care Programs - Support, encourage, and recruit foster parents.
Requirements:
1.
Pass a pre-employment drug screen and random drug screens throughout employment.
2.
Provide proof of work eligibility status upon request.
3.
Pass a pre-employment and biennial criminal background checks.
4.
Demonstrate the ability to:
a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics
b. Work collaboratively with other staff members, service providers and professionals
c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
e. Maintain computer literacy required to meet the responsibilities of the position.
f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
5.
Demonstrate a working knowledge of all Compass Connections policies and procedures.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Administrative#LI-Entry Level#LI-Full-time
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