ESSENTIAL JOB DUTIES:
• Manages registration for about 3-8 conferences and meetings per year. These events range from 60 to 500 attendees each.
• Creates and updates registration websites for conferences, using Internet-based software, such as Cvent. Works directly with the assigned Senior Program Officer (SPO) and Operations Coordinator (OC) for each conference, to ensure that all essential information and options are included in the website. Monitors websites, and make updates as needed.
• Participates in interdepartmental pre-conference planning meetings for assigned conferences, to provide advice on registration options, timelines, and conference policies.
• Manages multiple SmartSheet and Asana databases. Configures the system to send automated notifications as needed.
• Corresponds directly with patrons, to ensure that they provide all needed information and receive all appropriate patron benefits.
• Creates and updates the TRB Annual Meeting website using CMS (currently Twill). Makes updates throughout the year.