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GoPuffRecruiting Supervisor, Field Operations
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Before you apply
LocationPhiladelphia, PA
Work modehybrid
Typefull-time
SeniorityMid
Experience3–5 yrs
DepartmentPeople & Culture, P&C, HQ
Company size10,000+ people
PostedOct 12, 2026 · 3w ago
Verified live13h ago
At a glanceSummarised by Seekless from the posting.
3-5 years of talent acquisition experience
Proven success in a fast-paced, high-volume environment
Demonstrated experience mentoring, coordinating, or leading junior recruiters, offshore partners, or vendor teams
Exceptional communication skills
Ability to build strong cross-functional relationships
Comfortable using recruitment metrics and funnel data
Ability to thrive in a rapid-growth, dynamic environment
Managing shifting priorities without compromising on candidate or hiring manager experience
Retail, logistics, fulfillment, or hospitality background
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
HSA
FSA
Disability insurance
Fitness reimbursement
Employee discount
Flexible PTO
Group life insurance
EAP
About the role
As the Recruiting Supervisor, you will play a critical role in driving candidate pipelines and operational continuity across our Field Operations network—including Distribution Centers, Micro-Fulfilment Centers, Retail locations, and Starbucks licensed cafes.
You will provide critical management, strategy, and operational partnership to Field Leadership. You will oversee backend recruitment strategy, manage offshore supporting resources, and lead high-volume hourly hiring prioritization to keep our sites fully staffed and operational.
What We Offer
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Medical/Dental/Vision Insurance
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401(k) Retirement Savings Plan
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HSA or FSA eligibility
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Long and Short-Term Disability Insurance
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Fitness Reimbursement Program
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25% employee discount & FAM Membership
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Flexible PTO
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Group Life Insurance
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EAP through AllOne Health (formerly Carebridge)
Responsibilities:
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Field Sourcing & Launches: Lead proactive sourcing strategies for high-volume hiring markets, new site launches, and ongoing backfill needs across field operations.
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Stakeholder Management: Partner directly with Regional Managers and Site Leaders to align recruiting priorities with operational demands and mitigate staffing risks.
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Resource & Vendor Coordination: Manage offshore and third-party recruiting partners to ensure seamless administrative and high-volume support.
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Process Improvement: Identify workflow bottlenecks, drive recruitment efficiency, and lead special field hiring initiatives.
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Interview Program Oversight: Drive execution, training, and pipeline management for field leadership interview processes.
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Pipeline & Funnel Optimization: Oversee recruitment strategy and funnel health to support high-volume recruiters and streamline field alignment.
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Data & Performance Tracking: Analyze recruitment metrics to maintain pipeline health, optimize time-to-fill, and deliver a high-quality candidate experience.
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Vendor Management
Qualifications
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Experience: 3–5 years of talent acquisition experience, with proven success in a fast-paced, high-volume environment (retail, logistics, fulfillment, or hospitality background strongly preferred).
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Leadership & Team Oversight: Demonstrated experience mentoring, coordinating, or leading junior recruiters, offshore partners, or vendor teams.
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Stakeholder Management: Exceptional communication skills with the ability to build strong cross-functional relationships with Field Leadership, Site Leaders, and Regional Managers.
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Data-Driven Mindset: Comfortable using recruitment metrics and funnel data to solve capacity bottlenecks and tell compelling operational stories.
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Agility & Ownership: Ability to thrive in a rapid-growth, dynamic environment, managing shifting priorities without compromising on candidate or hiring manager experience.
About the company
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Legal
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.