Customer Service Representative
Read straight from Equifax's careers page, verified 1d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationCRI - Heredia
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentCustomer Service
Company size10,000+ people
PostedSep 3, 2025 · 1y ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Sep 3, 2025
At a glanceSummarised by Seekless from the posting.
High school diploma
English proficiency B2
A minimum of 6 months customer service experience
Excellent communication skills
Basic knowledge of G-suite programs (Sheets, Docs, Slides, etc.)
Able to work independently and as part of a team
Ability to multitask and prioritize effectively in a fast-paced environment
Skills
G-suite
G-suite Sheets
G-suite Docs
G-suite Slides
What you’ll do
•
Customer Contact: Answer customer calls and video chats to help them understand product features and services.
•
Hands-On Help: Guide customers through setting up and using their products after a purchase.
•
Solving Problems: Find and fix customer issues, and get help from other teams when problems are complex.
•
Accurate Records: Keep detailed notes on all customer conversations for documentation.
•
Teamwork: Work with colleagues and other teams, including mentoring junior staff, to ensure a great customer experience.
What experience you need
•
High school diploma.
•
English proficiency B2.
•
A minimum of 6 months customer service experience.
•
Excellent communication skills.
What could set you apart
•
Basic Knowledge of G-suite programs (Sheets, Docs, Slides, etc.)
•
Able to work independently and as part of a team.
•
Ability to multitask and prioritize effectively in a fast-paced environment.
Primary Location:
CRI-Heredia
Function:
Function - Customer Service
Schedule:
Full time