Find jobs
Pricing
Sign in
FIND JOBSPRICINGSIGN INSIGN UP
← Back
EQ
Equifax

Customer Service Representative

LocationCRI - Heredia
Typefull-time
DepartmentCustomer Service
Company size10,000+ people
First seen1w ago
Last seen3d ago
What you’ll do
•
Customer Contact: Answer customer calls and video chats to help them understand product features and services.
•
Hands-On Help: Guide customers through setting up and using their products after a purchase.
•
Solving Problems: Find and fix customer issues, and get help from other teams when problems are complex.
•
Accurate Records: Keep detailed notes on all customer conversations for documentation.
•
Teamwork: Work with colleagues and other teams, including mentoring junior staff, to ensure a great customer experience.
What experience you need
•
High school diploma.
•
English proficiency B2.
•
A minimum of 6 months customer service experience.
•
Excellent communication skills.
What could set you apart
•
Basic Knowledge of G-suite programs (Sheets, Docs, Slides, etc.)
•
Able to work independently and as part of a team.
•
Ability to multitask and prioritize effectively in a fast-paced environment.
Primary Location:
CRI-Heredia
Function:
Function - Customer Service
Schedule:
Full time
More roles at Equifax
Customer Success Specialist (Premium)Customer Success Manager (CSM)Solutions Implementation SpecialistData Acquisition and Partnerships AnalystProcess Engineer - Entry
Seekless
Product
Find jobsCompaniesPricing
Legal
PrivacyTermsCookies
© 2026 SEEKLESS, INC. ALL RIGHTS RESERVED.BUILT WITH CARE