Customer Service Representative
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Before you apply
LocationPittston, PA, USA
Work modeon-site
Typefull-time
SeniorityEntry
ExperienceUp to 3 yrs
Company size10,000+ people
PostedNov 2, 2026 · 4d ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
High school diploma or GED
0 to 3 years of related experience or equivalent combination
Reliability, organization, and attention to detail
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills
Moderate computer skills
Product knowledge
Excellent driving record
Benefits
Health insurance
401(k)
Tuition reimbursement
Vacation
Sick pay
Holiday pay
SUMMARY
Under close supervision, the Customer Service Representative is responsible for
accurately fulfilling customer orders and managing incoming customer calls.
JOB DUTIES
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Responds to basic customer inquires regarding products, provides quotes, and handles
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order entry.
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Places customer orders via telephone, fax, email, electronic methods, or walk in (counter
•
sales).
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Influences Motion Industries’ gross profit through negotiating the sale price and purchase
•
price, within certain parameters.
•
May adjust non-contract customer pricing to meet the demands of the customer based on
•
competition, while maximizing the profit for Motion Industries.
•
Builds customer relationships to drive repeat business by relating to the customer and
•
drive process improvements.
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Orders items to ensure appropriate inventory levels are maintained for customers.
•
May place orders without approval for orders up to $5,000 per line and $10,000 per
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purchase order.
•
Responsible for sourcing products in branch inventory, distribution center inventory or
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supplier inventory.
•
Determines the most cost effective shipping method for customer orders.
•
Partners with Account Representatives to ensure customer satisfaction.
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Expedites backorders. May pull inventory and prepare order for shipment to customer.
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May handle customer returns.
•
Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED and zero (0) to three (3) years of related
experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
•
Reliability, organization, and attention to detail required.
•
Strong communication skills including written, verbal, and listening.
•
Ability to multi-task and time management skills required.
•
Moderate computer skills, including information processing, communicating internally and
•
externally via email, using business systems and searching capabilities to find products
•
on the internet.
•
Product knowledge is preferred.
LICENSES & CERTIFICATIONS
Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.
COMPANY INFORMATION
Motion Industries offers an excellent benefits package which includes options for healthcare
Benefits
coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
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Legal
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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