PA
PaytmArea Collections Manager - Manager - Lending Collections
Read straight from Paytm's careers page, verified 18h ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationAhmedabad, Gujarat
Work modeon-site
Typefull-time
SenioritySenior
Experience5+ yrs
DepartmentBusiness, Lending Collections
Company size10,000+ people
PostedApr 13, 2026 · 6mo ago
Verified live18h ago
May no longer be actively hiring
Posted by the company on Apr 13, 202641% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
More than 5 years of relevant experience in Collections role
Achieve collection targets of the area assigned, control flow cases and focus on non starters
Ensured documented feedback
Ensure adequate feet on street availability bucket wise / segment wise
Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team
Monitoring performance against set parameters and weekly review with Collection executives
Identify and manage training needs of the Collection Executives
Evaluation of performance of all CE
Support Collection officers in legal / Police issues / Collection Activities
People Management Skills
Demonstrated Success and achievement orientation
Excellent Communication Skills
Negotiations skills - strong bias for driving results in a High performance environment
Strong Relationship and Leadership skills
Working Knowledge of Computers
Graduation/ Post Graduation preferred
Ensuring background check of all collection agencies hired
About Us:
Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team:
Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
About the role:
Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.
Expectations/ Requirements:
1.
To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.
2.
Ensured documented feedback.
3.
Ensure Adequate feet on Street availability/bucket wise /segment wise.
4.
Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.
5.
Monitoring performance against set parameters and weekly review with Collection executives.
6.
Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.
7.
Support Collection officers in legal /Police issues/Collection Activities.
Superpowers/ Skills that will help you succeed in this role:
1.
People Management Skills.
2.
More than 5 years of relevant experience in Collections role.
3.
Demonstrated Success and achievement orientation.
4.
Excellent Communication Skills.
5.
Negotiations skills - strong bias for driving results in a High performance environment.
6.
Strong Relationship and Leadership skills.
7.
Working Knowledge of Computers.
Education:
Graduation/ Post Graduation preferred.
Why join us:
We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!
Compensation:
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.