• Establishes and maintains close relationships with new clients and existing accounts by:
• Meeting regularly with clients and accounts to present and demonstrate Merit products and to explain their benefits.
• Identifying potential customers and introducing them to the products offered by Merit.
• Maintaining contacts with clients to monitor their satisfaction with products.
• Identifying opportunities to improve customer satisfaction with products.
• Preparing customized drawings for clients needing custom kits or manifolds.
• Preparing and submitting pricing contracts to clients for products.
• Following up with clients to identify opportunities to increase sales volume and profitability.
• Resolving problems with clients regarding manufacturing or delivery problems, if they occur.
• Coordinates with other Merit marketing and sales staff to ensure that the right products are shipped to customers on a timely basis and in the amount required, to stay informed about new products provided by Merit, and to provide feedback from customers about product needs and possible innovations.
• Makes decisions within approved authorization limits regarding product pricing to optimize sales volume and profitability.
• Prepares a monthly report summarizing monthly sales results achieved, contacts made, needs for change in products and suggestions for improvement in Merit’s procedures.
• Participates in a variety of sales training and planning meetings to learn about new products and marketing promotions, and to share information about sales goals.
• Maintains a high level of knowledge about Merit and competitor products and their advantages and disadvantages.
• Sets and achieves personal performance goals for sales volume, new contacts made, new client sales and other related sales results achieved.
• Participates as a member of the Merit sales team to improve Merit’s ability to increase market share by identifying ways to increase product quality and customer satisfaction.
• Travels by car, airplane, bus, etc. to perform sales duties with clients.
• Performs a variety of other sales related duties, as required.