At a glanceSummarised by Seekless from the posting.
Must have3
High school diploma or equivalent
Excellent problem-solving, listening and communication skills
Bilingual (English / Spanish) - fluent in both verbal and written forms
Nice to have2
Bachelor's degree preferred
Prior customer service experience is a plus
Benefits
Health insurance
401(k)
Paid time off
Tuition assistance
Bonus programs
Bilingual Customer Support Specialist
Pay from $26 to $30 per hour with significant growth and earning potential!
Texas Branch - Irving, TX
Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.
Full-Time Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available.
Why Customer Service at Uline?
•
Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
•
Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
•
Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.
Position Responsibilities
•
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
•
Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
•
Build business relationships with customers over phone, email and chat.
•
Understand customer needs and recommend Uline’s best solutions.
•
Help customers navigate Uline’s website and online ordering.
Minimum Requirements
•
High school diploma or equivalent. Bachelor’s degree preferred.
•
Excellent problem-solving, listening and communication skills.
•
Prior customer service experience is a plus, but if you are eager to learn, we will train you!
•
Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
•
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
•
Multiple bonus programs.
•
Paid holidays and generous paid time off.
•
Tuition Assistance Program that covers professional continuing education.
Employee Perks
•
Best-in-class, clean, modern facilities.
•
First-class fitness center and beautifully maintained walking paths.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
Legal
EEO/AA Employer/Vet/Disabled
(#IN-TXCS)
#ZR-TXCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!