Own the future of Monitoring & Research at Lucidya
You’ll define the vision, strategy, and roadmap across three key product areas:
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Managed Channels Analytics
Your responsibility isn’t simply delivering features. It’s ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.
Turn customer signals into decisions
You’ll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.
You’ll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.
Lead discovery before delivery
You’ll challenge assumptions, validate problems, and ensure we’re solving issues that matter before resources are committed.
You’ll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.
Success in this role means building the right thing, not simply building things quickly.
Raise the quality bar for AI-powered insights
As AI becomes increasingly central to our platform, you’ll help define what “trustworthy AI” means in practice.
You’ll work closely with AI, Data, Design, and Engineering teams to improve:
You’ll constantly ask whether an insight is genuinely useful, not just technically impressive.
Make difficult prioritization decisions
Not every good idea belongs on the roadmap.
You’ll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.
You’ll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.
Drive product adoption and business impact
You’ll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.
You’ll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.
Be a leader beyond product
You’ll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.
You’ll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.