Process Excellence & Capability Development Consultant
LocationLagunilla de Heredia
Work moderemote · Costa Rica
Company size10,000+ people
PostedOct 1, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Deliver Lean Six Sigma and continuous-improvement training, including virtual Green Belt, Yellow Belt, Operational Excellence, and other upskilling sessions
Administer the day-to-day Lean Six Sigma training program, follow up with prospective participants to support class enrollment, and coordinate with Learning and Development to keep knowledge assessments current
Develop, maintain, and refresh Continuous Improvement, Lean, Six Sigma, and Operational Excellence training materials using current best practices
Coach newly trained associates as they complete case studies or apply continuous-improvement methods to business projects
Identify and deliver service-improvement opportunities using process-improvement methodologies, workflow analysis, and innovative problem-solving approaches
Lead Lean and process-improvement workshops with business stakeholders and Lean champions to generate practical solutions and support an ongoing program of change
Analyze processes, trends, and variations to identify unnecessary complexity, productivity issues, risks, and opportunities for greater efficiency and effectiveness
Own change initiatives from opportunity identification through delivery, applying internal governance and controls and managing business impacts, objectives, dependencies, and project risks
Partner with team members and business-services departments to create support materials for revised processes, including training, reporting, and system enhancements
Conduct post-implementation reviews to evaluate delivery and identify improvements for future initiatives
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Team Overview
You will join a newly created team responsible for delivering process innovation and continuous-improvement initiatives
across multiple locations. The team helps build a culture of sustainable change by embedding Lean Six Sigma
methodologies and supporting frameworks that drive business transformation. This role reports to the VP, Operations.
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Role Overview And Core Responsibilities
Deliver Lean Six Sigma and continuous-improvement training, including virtual Green Belt, Yellow Belt, Operational Excellence, and other upskilling sessions.
• Administer the day-to-day Lean Six Sigma training program, follow up with prospective participants to support class enrollment, and coordinate with Learning and Development to keep knowledge assessments current.
• Develop, maintain, and refresh Continuous Improvement, Lean, Six Sigma, and Operational Excellence training materials using current best practices.
• Coach newly trained associates as they complete case studies or apply continuous-improvement methods to business projects.
• Identify and deliver service-improvement opportunities using process-improvement methodologies, workflow analysis, and innovative problem-solving approaches.
• Lead Lean and process-improvement workshops with business stakeholders and Lean champions to generate practical solutions and support an ongoing program of change.
• Analyze processes, trends, and variations to identify unnecessary complexity, productivity issues, risks, and opportunities for greater efficiency and effectiveness.
• Own change initiatives from opportunity identification through delivery, applying internal governance and controls and managing business impacts, objectives, dependencies, and project risks.
• Partner with team members and business-services departments to create support materials for revised processes, including training, reporting, and system enhancements.
• Conduct post-implementation reviews to evaluate delivery and identify improvements for future initiatives.