Business Development & Capability Growth Lead (XOCC)
· Drive business growth by creating and implementing strategic initiatives that enhance Xcellink’s service capabilities in delivering services and solutions for customers.
· Position Xcellink not only as a service provider but as a capability partner and Subject-Matter-Expert by tailoring solutions to meet changing customer’s needs.
· Conduct market research and competitive analysis to pinpoint skill gaps, emerging demands, and chances to develop new competencies.
· Work closely with internal teams in both Philippines and Headquarters (Singapore) to ensure we have the right skills, resources, and delivery models to support business growth.
Capability & Revenue Development
· Build and strengthen XOPS as a revenue-generating unit that meets market demand in application development and related technology services.
· Develop and package technical skills (e.g., OutSystems and other platforms) into market-ready service offerings.
· Collaborate with sales and solution teams to create proposals, solutions, and delivery methods that meet customer expectations.
· Lead customer engagement and discovery sessions to translate business needs into scalable service offerings and capability plans through live demonstrations and technical presentations during sales cycles.
· Lead sales initiatives to achieve revenue targets and expand the customer base.
· Collaborate with sales and pre-sales teams, providing technical input for solution design and contract negotiations.
· Ensure successful execution of customer projects, managing multi-disciplinary teams to deliver solutions on time and within budget.
· Monitor key performance indicators (KPIs) related to sales, revenue, and customer acquisition.
· Provide regular reports to senior management on business development and sales activities.
Service Capability Structuring & Commercialization
· Develop and/or implement structured delivery methods
· Mentor and support internal teams to ensure we have depth, scalability, and readiness to secure new business wins.
· Create standard operating procedures and frameworks incorporating Agile methodologies and industry best practices to ensure repeatable delivery.
· Design commercial models, such as pricing strategies, service catalogues, and packaging plans that support business development.
Development Academy (XODA) & Market Enablement
· Build talent pipeline to support both internal development and external market engagement.
· Create training programs and learning platforms that can serve as client-facing offerings and talent solutions.
· Use XODA to assist business development with demonstrations, prototypes, and innovation displays.
· Lead industry engagement initiatives, such as hackathons, boot camps, and workshops, as platforms for lead generation and brand positioning.
Customer Acquisition & Relationship Management
· Design and implement customer acquisition strategies to attract and retain high-value clients.
· Build and maintain strong relationships with key customers, understanding their needs and providing tailored solutions.
Leadership & Team Development
· Foster a collaborative and results-driven team culture.
· Provide technical training for internal teams and external projects as needed.