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Equifax

Mortgage Customer Service Agent

LocationCRI - Heredia
Work modeon-site
Typefull-time
DepartmentFulfillment / Operations
Company size10,000+ people
First seen4d ago
Last seen2d ago
Mortgage Customer Service Agent What you’ll do
Responsibilities
•
Update credit files with high-quality standards, applying documented rules and procedures.
•
Provide support and education regarding credit information, file interpretations, and products.
•
Answer and solve problems and requests based on the consumer scenario, doing an analysis of the details provided, to offer optimal solutions.
•
Ensure compliance with the company’s procedures and policies.
•
Work in a team environment and customer-centric culture.
What experience you need
•
Spanish proficiency C1 or above
•
English proficiency B2 or above
•
High School Diploma
•
6-month experience with Google Suite/Microsoft Office (Word and Excel)
What could set you apart
•
Accountability, Curiosity, Collaboration, Think and Act differently to bring innovative perspectives to daily challenges, and building trust through reliable execution and transparent communication.
Primary Location:
CRI-Heredia
Function:
Function - Fulfillment / Operations
Schedule:
Full time
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