Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.
Builds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others.
◆ Data Collection and Analysis
Works with full competence to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Typically works without supervision and may provide technical guidance.
Works with full competence to understand and effectively use standard office equipment and standard software packages to support business processes. Typically works without supervision and may provide technical guidance.
Works with full competence to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically works without supervision and may provide technical guidance.
Works with full competence to review and evaluate recommendations and requirements and to develop appropriate plans or deliver actions required. Typically works without supervision and may provide technical guidance.
◆ Planning and Organizing
Works with full competence to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works without supervision and may provide technical guidance.
Works with full competence to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Typically works without supervision and may provide technical guidance.
Works with full competence to interpret and apply knowledge of laws, regulations and policies in area of expertise. Typically works without supervision and may provide technical guidance.
Works with full competence to acquire, organize, protect and process data in order to fulfill business objectives. Typically works without supervision and may provide technical guidance.
Works with full competence to manage and apply safe systems of work. Typically works without supervision and may provide technical guidance.
Works with full competence to understand numerical concepts and use them to carry out mathematical operations e.g. in order to analyze reports. Typically works without supervision and may provide technical guidance.
Works with full competence to identify, assess, prioritize and manage risks. Typically works without supervision and may provide technical guidance.
Short-Cycle Tertiary Education
Sound experience and understanding of straightforward procedures or systems (7 to 12 months)
Basic experience of coordinating the work of others (4 to 6 months)