· Support the development and maintenance of accurate forecasts for staffing, capacity planning, and operational requirements across multiple teams or business units.
· Collect, clean, and analyze historical and real-time data to uncover trends, patterns, and insights that inform operational decisions.
· Assist in designing, updating, and maintaining forecasting models, reports, and dashboards to provide clear, actionable insights for stakeholders.
· Collaborate with cross-functional teams—including operations, HR, and finance—to ensure forecasts are aligned with organizational objectives and business strategy.
· Monitor forecast accuracy and contribute recommendations for continuous improvement of methodologies, processes, and tools.
· Participate in workforce management projects and initiatives, providing analytical support that drives operational efficiency, performance optimization, and measurable business impact.
· Translate complex data and forecasting concepts into clear, concise insights for internal teams and leadership.
· Assist in documentation, reporting, training, and knowledge-sharing initiatives to strengthen team capabilities and operational excellence.