At a glanceSummarised by Seekless from the posting.
Must have10
Experience troubleshooting hardware, systems, and applications
Experience working with macOS, Linux (Ubuntu), or Windows environments
Experience configuring laptops, reinstalling operating systems, and setting up software
Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms
Basic scripting knowledge or strong interest in Bash, PowerShell, or Python
Experience sourcing and managing IT equipment
Ability to create and maintain clear documentation
Intermediate+ English level
Strong communication, collaboration, and problem-solving skills
Proactive, responsible, and team-oriented mindset with a willingness to learn
Nice to have2
Familiarity with SaaS systems and cloud services
Previous experience in IT support, helpdesk, or system administration environments
Skills
macOS
Linux
Ubuntu
Windows
Google Workspace
Atlassian
Bash
PowerShell
Python
SaaS
cloud services
About the company
We are hiring in Brazil!
🟢 At Dev.Pro, a US-based outsourced software development company, we’re looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.
About the role
We invite a proactive and adaptable IT Specialist to join our IT Support Team at Dev.Pro – a company delivering high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll work with internal users and contractors across different environments, gaining hands-on experience with a wide range of technologies and tools. This Brazil-based role combines operational responsibilities with day-to-day IT support and troubleshooting.
In this role, you’ll support day-to-day IT operations, equipment management, and technical troubleshooting.
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Support and administer macOS, Linux (Ubuntu), and Windows environments
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Troubleshoot and resolve hardware, system, and software issues
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Configure laptops, reinstall operating systems, and set up required software
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Manage users and permissions in Google Workspace, Atlassian, and other platforms
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Create and maintain organized technical documentation
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Handle IT equipment logistics, including sourcing, inventory management, and coordinating incoming and outgoing deliveries for contractors
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Support and maintain internal lab environments and networks
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Assist with basic scripting tasks and automation initiatives
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer
Interested? Find out more:
📋How we hire
💻 LinkedIn Page
📈 Our website
💻IG Page
Legal
By submitting application, I’ve read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by Dev.Pro.