2.
Practice-Based Learning and Improvement
a. Maintains knowledge and works toward the division quality goals to achieve the desired practice outcomes.
b. Identifies ways to improve work processes, workflows and customer satisfaction for assigned area consistent with the area and institution QAPI program.
c. Modifies approach, communication and interaction to take into account the specific or special needs of all customers.
d. Stays abreast of the latest developments, advancements, and trends in the field of medicine by attending seminars/workshops, reading professional journals, actively participating in professional organizations. May participate in writing and/or presenting publications and presentations. Integrates knowledge gained into current work practices.
e. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the field of medicine. Develops effective internal controls to promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans.