. Read, maintain, troubleshoot, and extend code within Keystone’s Rocket UniVerse and MultiValue ERP applications.
· Lead technical discovery for complex requests by examining the customer’s workflow, data, existing systems, constraints, and definition of success.
· Own technical delivery from early prototype or proof of concept through design, development, testing, production rollout, stabilization, and customer adoption.
· Investigate complex application behavior and data issues across code, database structures, business rules, interfaces, and operational processes.
· Design and build reliable integrations with third-party systems using REST APIs, web services, secure file exchange, imports, exports, and other appropriate methods.
· Develop practical modernization approaches that improve maintainability, interoperability, security, and user experience without disrupting critical customer operations.
· Make sound tradeoffs among scope, speed, quality, maintainability, and customer impact, identifying risks and blockers early enough to protect delivery.
· Work directly with product and support staff, and at times with customers, to understand business needs and turn them into clear technical solutions.
· Create diagnostic utilities, conversion programs, data corrections, and repeatable automation for support and implementation needs.
· Review production issues, determine root causes, implement durable fixes, and communicate technical findings in language that non-developers can understand.
· Use AI-assisted development tools responsibly to accelerate investigation, code comprehension, prototyping, documentation, and testing while carefully validating accuracy and security.
· Document code, integrations, data structures, and operating procedures so that knowledge is shared across the team.
· Convert successful customer-specific solutions into reusable components, utilities, deployment patterns, and playbooks where practical.
· Bring field feedback to product and development discussions so recurring customer needs can influence application priorities and roadmaps.