Customer Service Representative
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Before you apply
Salary$38k – $50k
LocationUnited States
Work moderemote
Typefull-time
SeniorityEntry
ExperienceUp to 2 yrs
DepartmentR&D
Company size19+ people
PostedAug 28, 2026 · 2mo ago
Verified live1h ago
At a glanceSummarised by Seekless from the posting.
0–2 years of experience in customer service, support, administration, or a related field
Strong communication and interpersonal skills
Customer-focused and patient approach
Good problem-solving and organizational skills
Ability to manage multiple requests and prioritize tasks
Comfortable working with computers and common business software
Ability to work independently in a remote environment
Good English communication skills
Previous experience in customer support or a customer-facing role
Familiarity with CRM or help desk tools
Experience with chat or ticketing systems
Experience working in SaaS, technology, or healthcare
Additional language skills are a plus
Skills
CRM
help desk tools
chat systems
ticketing systems
Benefits
Remote work
Flexible hours
Training and onboarding
Professional growth
About the role
We are looking for a friendly and customer-focused Customer Service Representative to join our team and support customers using our health services platform.
This is an entry-level opportunity for someone who enjoys helping people, solving problems, and communicating with customers. You will respond to inquiries, resolve issues, and help ensure a positive customer experience.
Responsibilities
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Respond to customer questions and requests via email, chat, and other communication channels.
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Provide accurate information about products and services.
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Troubleshoot customer issues and help find appropriate solutions.
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Escalate complex issues to the relevant teams when needed.
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Maintain accurate records of customer interactions.
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Follow up on customer requests and ensure timely resolution.
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Work with internal teams to resolve customer issues.
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Identify recurring customer questions and provide feedback to improve processes.
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Maintain a professional and helpful customer experience.
Requirements
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0–2 years of experience in customer service, support, administration, or a related field.
•
Strong communication and interpersonal skills.
•
Customer-focused and patient approach.
•
Good problem-solving and organizational skills.
•
Ability to manage multiple requests and prioritize tasks.
•
Comfortable working with computers and common business software.
•
Ability to work independently in a remote environment.
•
Good English communication skills.
Nice to Have
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Previous experience in customer support or a customer-facing role.
•
Familiarity with CRM or help desk tools.
•
Experience with chat or ticketing systems.
•
Experience working in SaaS, technology, or healthcare.
•
Additional language skills are a plus.
Compensation
$38,000 - $50,000 per year, depending on experience and qualifications.
Benefits
Additional benefits and employment details will be discussed during the hiring process.
What We Offer
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Fully remote work with flexible working hours.
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Supportive and collaborative team environment.
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Training and onboarding to help you succeed in the role.
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Opportunities for professional growth and development.
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Experience working with a growing technology company.
Location: Remote
Seniority Level: Junior
Salary Range: 38,000 - 50,000 USD (gross, annually)