Patron Associate
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Before you apply
SalaryNo pay range posted
LocationLincoln Center - New York, NY
Work modehybrid
Typefull-time
SeniorityEntry
Experience1+ yrs
DepartmentDevelopment
Company size1,001–5,000 people
PostedAug 24, 2026 · 2mo ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Aug 24, 202644% of this company's open roles have been listed for 90+ daysNo pay range listed, though New York requires one
At a glanceSummarised by Seekless from the posting.
BA degree
1+ year experience in a customer service or administrative role
Excellent communication skills
Experience working with the public
Pleasant and professional demeanor
Proficiency in Microsoft Office
Enthusiastic, detail-oriented and self-motivated
Energetic team player who works well with all personality types
Ability to multi-task, prioritize, and problem-solve in a fast-paced, busy work environment
Experience with Tessitura or Raiser's Edge
Skills
Microsoft Office
Tessitura
Raiser's Edge
About the role
The Patron Associate is responsible for providing administrative support for the Patron Office. This includes providing telephone customer service to Met Patrons, as well as an array of administrative duties related to coordinating solicitation efforts and administering the benefits of the Patron Program.
Primary Responsibilities
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Field inquiries from Patrons via the Patron Office telephone line and Patron Program email inbox and assist Patrons with their day-to-day needs, providing warm/courteous service.
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Assist with daily gift booking. (Stocks, wires, anonymous gifts, pending checks)
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Facilitate solicitation and fulfillment emails, Writing and sending Monthly solicitation letters
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Check for accuracy and mailing Patron acknowledgement letters
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Coordinate membership upgrade emails.
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Maintain and upload exclusive membership web content
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Manage Straz Lounge reservations.
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Ensure accuracy of memberships and related activities within our fundraising database.
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Assist in monthly Patron billing process
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Assist with Patron activities/events and Backstage Tour check-in when needed.
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Provide administrative support to the Director of Patron and Young Associate Giving.
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Assist Patron Coordinator as needed with On Account Gift Booking
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Special Events and Patron Presentation email, design and coordination
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Other duties as required that serve to best support the Patron Office team.
Skills and Qualifications
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BA degree and 1 year + experience in a customer service or administrative role
•
Excellent communication skills
•
Experience working with the public.
•
Pleasant and professional demeanor.
•
Proficiency in Microsoft Office. Experience with Tessitura or Raiser’s Edge preferred
•
Enthusiastic, detail-oriented and self-motivated
•
Occasional weekend or evening events required
Physical Demands
•
Energetic team player who works well with all personality types
•
Ability to multi-task, prioritize, and problem-solve in a fast-paced, busy work environment
The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.