IT Support Technician (Managed Service Provider)
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Before you apply
Salary$19 – $26/hr
LocationMiddleton, MA
Work modeon-site
Typefull-time
SeniorityEntry
Experience1–3 yrs
DepartmentClient Opportunities, Information Technology
Company size1,001–5,000 people
PostedApr 10, 2026 · 6mo ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Apr 10, 202698% of this company's open roles have been listed for 90+ daysDescription is very short or shared across several roles
At a glanceSummarised by Seekless from the posting.
1-3 years of experience in IT support, desktop support, or help desk roles
Experience working in a Managed Service Provider (MSP) environment
About the role
We are seeking a motivated IT Support Technician with 1–3 years of experience to join our team. This role is responsible for supporting end users with basic IT needs, including device connectivity, workstation setup, and email configuration. The ideal candidate is hands-on, customer-focused, and comfortable working in a fast-paced environment. Experience working in a Managed Service Provider (MSP) environment is a plus.
This is a fully onsite role
Salary: $19-26/hour
#LAT
Responsibilities:
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Set up and configure desktops, laptops, and peripheral devices
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Connect and troubleshoot devices including printers, monitors, and mobile devices
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Configure and support email accounts (e.g., Outlook, mobile email setup)
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Perform workstation deployments, including imaging and hardware setup
Qualifications:
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1+ years of experience in IT support, desktop support, or help desk roles
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Experience connecting and setting up IT devices