The candidate will be responsible for the management, operation and maintenance (O&M) of the Gigabit Passive Optical Network (GPON) which will include:
Description/Scope of Services:
* Telephones - in residences, temporary quarters and select office building
* Cameras - deployed at various site locations
* Network Services at Public Works pump stations
* A/V department video streams to all office buildings
* Network services for shoreline radar detection
GPON O&M Support includes:
· Ensure telephone services (including 911 services), Internet, and the security camera network remains operational
· Troubleshoot and install necessary software patches and updates
· Submit Incident reports (CDRL 004)
· Log in to software application (Panorama) to identify any error messages that impact the operational stability of the system
· Regular checking of the operational status of single-boards and documenting of any abnormal states
· Perform necessary maintenance on the system according to the alarms to prevent failures to card/boards.
· Verify the uplink interface of the GPON system and the status of the PON port
· Splitter maintenance: regularly test and record the redundant ports of splitters, and mark the problematic ports
· Troubleshoot and replaced defective ONTs (Optical Network Terminal)
· Provision network changes using the Panorama software\update the systems Oracle password quarterly
· Regular updating of the systems Oracle password
· Initiate Tellabs TAC support request
· Provide RMA support for defective Tellabs equipment
· Provide on-call support response/restoral support (after hours, weekends and holidays) for user/network service outages or request