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IC3 - SPEI Support Engineer

LocationSERVICIOS INTEGRADOS DE LEALTAD, MERCADOTECNIA Y COMUNICACIÓN, SAPI DE CV, México
Work modehybrid
Typefull-time
SeniorityMid
Experience3–4 yrs
Department00 - Departamento Genérico - Seleccionar está opción roles de Marzo 2026 en adelante
Company size501–1,000 people
First seenOct 8, 2026 · 3d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have10
At least 3-4 years of experience working with payment systems
Experience with SPEI protocols and regulations
Solid knowledge of Linux and scripting (Bash, Python, or Go)
Cloud expertise (AWS/Azure) focused on platform services
Hands-on experience with containers (Docker / Kubernetes)
Proficiency with monitoring and logging tools (e.g., Datadog, New Relic, Grafana)
Ability to perform complex SQL queries
Ability to track vendor progress, manage project milestones, and ensure technical deliverables are met on time
Ability to communicate effectively
Analytical mindset for solving complex technical problems
Skills
Red Hat
Windows Server
JBoss
Linux
Bash
Python
Go
AWS
Azure
Docker
Kubernetes
Datadog
New Relic
Grafana
SQL
Objective of the Role
As a mid-level SPEI Support Engineer, you are responsible for the reliability and performance of our core payment infrastructure. This is a hybrid role that combines traditional systems administration (RedHat/Windows), JBoss application server management, DevOps practices, and Project Management (PM) functions to track external vendors and ensure seamless real-time SPEI transaction delivery.
Main Responsibilities
•
SPEI Operations Management: Monitor and provide tier 2/3 support for the payment platform, specifically managing virtual machines (VMs) in RedHat and Windows Server environments.
•
Application server management: Maintain JBoss Application Servers to ensure the frictionless lifecycle of financial transfers.
•
Vendor management: Track vendor activities, manage deliverables, and ensure compliance with technical requirements.
•
DevOps & automation: Collaborate with the DevOps team to automate repetitive tasks and enhance observability tools, utilizing containers and scripting.
•
Troubleshooting: Identify root causes of failures in communication with Banco de México (Banxico) and connectivity providers.
•
Technical Liaison: Work closely with Product and Finance teams to implement regulatory changes or service improvements.
•
On-call Rotation: Participate in availability shifts to ensure the continuity of a 24/7 critical service.
Required Knowledge and Experience
•
Fintech/Banking Experience: At least 3-4 years of experience working with payment systems, ideally with SPEI protocols and regulations.
Tech Stack:
•
Solid knowledge of Linux and scripting (Bash, Python, or Go).
•
Cloud expertise (AWS/Azure) focused on platform services.
•
Hands-on experience with containers (Docker / Kubernetes).
•
Observability: Proficiency with monitoring and logging tools (e.g., Datadog, New Relic, Grafana) for transaction tracing.
•
Databases: Ability to perform complex SQL queries for auditing and resolving transactional discrepancies.
•
Project Management: Ability to track vendor progress, manage project milestones, and ensure technical deliverables are met on time.
•
Soft Skills: Ability to communicate effectively and an analytical mindset for solving complex technical problems.
About the company
En Spin estamos comprometidos con construir un lugar de trabajo diverso e inclusivo.
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Creemos en la igualdad de oportunidades y promovemos un entorno libre de discriminación por motivos de raza, origen nacional, género, identidad de género, orientación sexual, discapacidad, edad o cualquier otra condición legalmente protegida.
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