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Bachelor’s degree in Business, Accounting, Finance, Human Resources, Commerce, or a related field; advanced degree preferred.
· Professional qualifications such as CA (India), CPA, ACCA, CIMA, AICPA or equivalent internationally recognized accounting, finance, tax, or compliance certifications are strongly preferred.
· Minimum +5 years of experience in account management, portfolio management, customer success, client services, business development, or a related role within EOR, BCS, payroll, accounting, tax, HR services, corporate services, or professional services.
· Experience managing multinational client portfolios across multiple countries and jurisdictions.
· Strong understanding of EOR, global employment solutions, payroll operations, accounting, tax, corporate compliance, and international business operations.
· Demonstrated success in client retention, renewals, upselling, cross-selling, and commercial account growth.
· Strong stakeholder management, communication, presentation, and problem-solving skills.
· Excellent client-facing skills with the ability to build trusted relationships and engage senior executives.
· Proven ability to manage multiple complex client accounts while balancing competing priorities.
· Strong analytical skills with attention to detail and accuracy.
· Excellent verbal and written English communication skills.
· A proactive, collaborative, and adaptable mindset suited to a fast-paced, global, matrixed environment.