Design, develop, and maintain CRM Analytics applications, dashboards, datasets, recipes, and dataflows.
Partner with business stakeholders to gather requirements and deliver scalable analytics solutions.
Create data visualizations, reports, and dashboards that provide actionable business insights.
Analyze data trends, patterns, and anomalies to support strategic decision-making.
Troubleshoot and resolve technical issues while ensuring platform stability and performance.
Maintain documentation and ensure compliance with security, governance, and platform standards.
Mentor junior team members and contribute to the continuous improvement of CRM Analytics capabilities.