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Parking Enforcement Officer

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Salary$21/hr
LocationCampus: Tempe
Also inDowntown Phoenix Campus, Phoenix, Arizona
Work modeon-site
Typefull-time
SeniorityEntry
Experience3+ yrs
DepartmentParking and Transportation Services
Company size10,000+ people
PostedOct 22, 2026 · 2w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
High School Diploma or equivalent
Three (3) years of experience appropriate to the area of assignment/field
Commitment to customer service and safety
Attention to detail
Ability to work independently during assigned shifts
Ability to patrol university properties and issue warnings or citations
Ability to provide customer assistance, including directions, complaint resolution, vehicle lockouts, and battery jumps
Ability to use AIMS, Amano, and other parking systems
Ability to install vehicle immobilization devices and initiate towing or impoundment when required
Ability to document daily activities, customer interactions, incidents, and enforcement actions
Ability to monitor and report damaged or missing signage, malfunctioning parking equipment, safety concerns, and maintenance needs
Ability to direct traffic and enforce parking controls during university events and other high-volume activities
Ability to perform minor troubleshooting and repairs on parking equipment when appropriate
Ability to train new employees on enforcement procedures, customer service expectations, and equipment usage
Ability to prepare documentation and provide testimony in parking appeals or court hearings when required
Ability to operate ASU-owned, leased, or rented vehicles and carts on and between campus locations
Ability to perform other duties as assigned to support campus safety and parking operations
Skills
AIMS
Amano
Job Profile:
Service and Support Assistant 3 Non-Exempt
Job Family:
Service and Support
Time Type:
Full time
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
High School Diploma and three years (3) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary:
Responsible for the management of parking and transit and strategic partnerships. Responsible for materials movement and event support, delivering top-notch customer service to students, staff, faculty, and visitors.
Job Description:
Parking Enforcement Officers with ASU Parking and Transportation Services (PTS) support safe and efficient parking operations by patrolling university properties, enforcing parking regulations, and assisting faculty, staff, students, and campus visitors. This position requires a strong commitment to customer service and safety, attention to detail, dependability, and the ability to work independently during assigned shifts.
Available work locations and schedules include:
•
Tempe Campus: Monday through Friday, 6:15 a.m. to 2:45 p.m.
•
Tempe Campus: Monday through Friday, 11:00 a.m. to 7:30 p.m.
•
Tempe Campus: Monday through Friday, 2:30 p.m. to 11:00 p.m.
•
Downtown Phoenix Campus: Monday through Friday, 6:15 a.m. to 2:45 p.m.
Applicants may be considered for one or more available schedules. Work schedules and assigned locations may be adjusted based on operational and event needs. Overtime and additional hours may be available to support parking operations and special events.
Position Salary Range:
•
$20.50 per hour
Essential Duties:
•
Patrol assigned university properties and issue warnings or citations to vehicles in violation of ASU parking regulations.
•
Provide customer assistance, including directions, complaint resolution, vehicle lockouts, and battery jumps.
•
Use AIMS, Amano, and other parking systems to verify permits, document enforcement activity, issue citations, and assist customers.
•
Install vehicle immobilization devices and initiate towing or impoundment when required.
•
Document daily activities, customer interactions, incidents, and enforcement actions, and complete end-of-shift reports.
•
Monitor and report damaged or missing signage, malfunctioning parking equipment, safety concerns, and maintenance needs.
•
Direct traffic and enforce parking controls during university events and other high-volume activities.
•
Perform minor troubleshooting and repairs on parking equipment when appropriate.
•
Train new employees on enforcement procedures, customer service expectations, and equipment usage.
•
Prepare documentation and provide testimony in parking appeals or court hearings when required.
•
Operate ASU-owned, leased, or rented vehicles and carts on and between campus locations.
•
Perform other duties as assigned to support campus safety and parking operations.