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KI
King City Gardens

Dispensary Sales Associate (Budtender) Colerain

LocationCincinnati, Ohio, United States
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentRetail
Company size51–200 people
First seenOct 4, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have9
Must hold or be eligible to obtain the required Ohio Dispensary Employee License
High school diploma or GED required
Strong communication, interpersonal, active-listening, and customer-service skills
Comfortable learning cannabis products, retail technology, compliance requirements, and sales processes
Basic math, computer, POS, and cash-handling skills
Ability to work in a fast-paced environment while maintaining accuracy, professionalism, and attention to detail
Ability to remain standing or walking for extended periods during a scheduled shift
Ability to lift and carry up to 25 pounds and perform routine bending, reaching, and stocking activities
Manual dexterity and visual attention sufficient to operate registers, scan products, handle cash, and read product labels
Nice to have1
Retail, hospitality, sales, or other customer-facing experience preferred
Eligibility3
Must be at least 21 years of age
Must successfully complete required background checks and all company and DCC-compliant onboarding requirements
Must be available to work a flexible retail schedule that may include evenings, weekends, holidays, and peak business periods
Skills
POS
Benefits
Training
Career development
Position Summary
The Dispensary Sales Associate (Budtender) is a customer-facing retail professional responsible for creating
an exceptional, compliant, and educational dispensary experience for medical and adult-use customers.
This position combines product knowledge, consultative selling, transaction accuracy, and operational
execution while following all applicable Division of Cannabis Control (DCC) requirements and company
standards.
Requirements
Essential Duties & Responsibilities
Responsibilities
Customer Experience & Sales
 Welcome every customer with professionalism, urgency, and a service-first mindset.
 Verify required identification and, when applicable, patient registration before completing transactions.
 Use thoughtful discovery questions to understand customer needs, preferences, experience level, and
budget.
 Educate customers on available product categories, cannabinoids, formats, potency, and responsible
use within the scope of the role.
 Recommend products confidently and accurately while supporting store sales goals, average order
value, units per transaction, promotions, and loyalty initiatives.
 Process transactions accurately through the point-of-sale system and handle cash and other approved
payment methods according to company policy.
 Resolve routine customer concerns professionally and escalate issues to leadership when appropriate.
Compliance & Transaction Accuracy
 Maintain an active Ohio Dispensary Employee License and comply with all DCC rules, company policies,
and required training.
 Complete sales and dispensing transactions accurately and maintain required records in approved state
tracking and POS systems.
 Follow purchase-limit, identification, product-handling, security, privacy, and recordkeeping requirements.
 Protect confidential customer and patient information and follow company privacy procedures.
 Immediately report suspected diversion, suspicious activity, transaction discrepancies, safety concerns,
or compliance issues to leadership.
 Follow all cash-handling, drawer accountability, discount, refund, and transaction-correction procedures.
Store Operations & Team Support
 Maintain a clean, organized, secure, and customer-ready sales floor, reception area, fulfillment area, and
assigned workstations.
 Assist with stocking, merchandising, labeling, order fulfillment, product organization, and other inventory-
support activities as assigned.
 Complete opening, closing, daily cleaning, and operational checklists accurately and on time.
The Garden Dispensary • Dispensary Sales Associate
 Maintain current product, promotion, policy, and SOP knowledge by actively participating in meetings
and training.
 Communicate effectively with peers and leaders and contribute to a respectful, accountable, and
collaborative team environment.
 Demonstrate dependable attendance, punctuality, schedule flexibility, and readiness to support business
needs.
 Perform other duties reasonably assigned in support of safe, compliant, and efficient dispensary
operations.
Qualifications
 Must be at least 21 years of age.
 Must hold or be eligible to obtain the required Ohio Dispensary Employee License.
 High school diploma or GED required.
 Retail, hospitality, sales, or other customer-facing experience preferred.
 Strong communication, interpersonal, active-listening, and customer-service skills.
 Comfortable learning cannabis products, retail technology, compliance requirements, and sales
processes.
 Basic math, computer, POS, and cash-handling skills.
 Must successfully complete required background checks and all company and DCC-compliant
onboarding requirements.
 Ability to work in a fast-paced environment while maintaining accuracy, professionalism, and attention to
detail.
Physical & Scheduling Requirements
 Ability to remain standing or walking for extended periods during a scheduled shift.
 Ability to lift and carry up to 25 pounds and perform routine bending, reaching, and stocking activities.
 Manual dexterity and visual attention sufficient to operate registers, scan products, handle cash, and
read product labels.
 Must be available to work a flexible retail schedule that may include evenings, weekends, holidays, and
peak business periods.
Performance Expectations
 Deliver a consistent, welcoming, and educational customer experience.
 Maintain transaction accuracy and strict compliance with company and regulatory requirements.
 Support store sales and customer-engagement goals through knowledgeable recommendations and
effective execution of promotions.
 Complete required training and maintain working knowledge of products, policies, SOPs, and operational
updates.
 Demonstrate accountability, teamwork, reliability, and professional communication.
Benefits
Why Join The Garden
Join a growing Ohio cannabis retail team focused on customer experience, education, operational
excellence, and career development. Team members gain hands-on industry experience, ongoing training,
and opportunities to grow as the organization expands.
Legal
Equal Employment Opportunity
The Garden Dispensary • Dispensary Sales Associate
The Garden Dispensary is committed to providing equal employment opportunities in accordance with
applicable law. Employment decisions are based on business needs, job requirements, and individual
qualifications.
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