Key Responsibilities:
• Own and administer the Marketo instance — user management, workspace configuration, database health, and system hygiene
• Build, QA, and deploy marketing campaigns (emails, nurture programs, smart campaigns, landing pages)
• Maintain and troubleshoot lead scoring models and lifecycle/routing rules
• Manage Marketo <> Salesforce sync, monitor sync errors, and resolve data flow issues
• Partner with Data Quality team for data and error clean up
• Support the Marketing Ops team with campaign requests, list imports, segmentation, and reporting
• Monitor deliverability, bounce management, and compliance (GDPR, CAN-SPAM)
• Maintain program templates, tokens, and folder structure per team standards
• Produce recurring reports and dashboards on campaign performance and funnel metrics
• Document any system changes or process updates for handback to the returning team member