· Works with confidential patient information
· Plan, design, test, implement, support, and maintain functionality related to Cadence and Referrals applications
· Demonstrates ability to manage many jobs at one time, balancing resources, priorities, deadlines and time. The work is highly technical, and the incumbent is often required to work independently. Demonstrates ability to personally complete all aspects of a project.
· Understands and is able to articulate user needs, problems, and determines feasibility of solutions. Uses clinical knowledge to assist in supporting clinical applications. May be called upon as a technical resource for other project teams.
· Communicates with project leaders, other analysts, clinical leadership and users to develop system requirements.
· Develops design specifications, implementation of new functionality and/or features in the software including, but not limited to reports, database dictionaries, or scripts.
· Mentors team members as necessary and informs leadership team of all events pertaining to the operations of assigned applications and projects.
· Maintains current, detailed system documentation for assigned application
· Strives to achieve accurate, reliable, and timely service
· Stay abreast of functionality improvements in new versions and testing during upgrades and take advantage of available resources to improve knowledge and understanding of the system
· Test new releases and apply specialized knowledge and experience to the process to ensure that version upgrades function smoothly
· Provision security roles for supported end users
· Manage help desk tickets, phone calls, emails, etc.
· Take initiative for your professional growth
· Be engaged and eager to build a winning team
**Other duties as assigned