Primary Duties & Responsibilities:
· Provide direct leadership and oversight to nursing and support staff within the cancer service line, including workforce scheduling, staffing plans, daily operations, and accountability for established performance and patient-care standards.
· Recruit, select, onboard, train, coach, and evaluate staff; complete performance reviews; recognize performance; and administer corrective action and progressive discipline in accordance with organizational policies.
· Foster a culture of accountability, professional growth, teamwork, and patient-centered care among staff.
· Lead change management initiatives related to workflow redesign, new technology, or service line expansion.
· Round regularly on patients, families, and staff to identify and resolve operational or care-delivery issues in real time.
· Serve as a resource and escalation point for complex clinical, staffing, or patient/family concerns.
· Collaborate with physicians, nurse navigators, pharmacy, radiation oncology, and other multidisciplinary partners to coordinate seamless care across cancer services.
· Participate in service line strategic planning, program development, and growth initiatives.
· Champion employee engagement efforts and support retention strategies within the department.
· Develop, monitor, and manage the department’s operating and capital budgets; identify and act on variances.
· Ensure compliance with organizational policies; applicable federal, state, and local laws and regulations; and relevant accreditation and safety standards, including those established by The Joint Commission, the Commission on Cancer, and OSHA.
· Maintain unit-level compliance with oncology-specific regulatory and accreditation requirements, including documentation and reporting standards.
· Prepare and present operational, quality, and financial reports to senior leadership.
· Oversee staffing productivity, labor cost management, and resource allocation in alignment with volume and acuity.
· Lead or participate in oncology performance improvement and quality assurance initiatives by monitoring relevant clinical and operational metrics, identifying trends, implementing corrective actions, and evaluating results.
· Manage supply chain needs, equipment requests, and vendor relationships relevant to the unit.
· Support survey readiness and participate in internal and external audits.
· Maintain accurate and current departmental records, policies, procedures, and manuals in accordance with organizational, regulatory, and accreditation requirements.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.