Retail - Technology - Advisor
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LocationCo. Limerick, M, IE
Work modeon-site
SenioritySenior
DepartmentIT
Company size6+ people
First seenNov 7, 2026 · 23h ago
Verified live23h ago
At a glanceSummarised by Seekless from the posting.
Extensive Management experience within grocery retail, convenience retail, FMCG or multi-site retail operations.
Understanding of Retail Technology, networking and overall IT.
Understanding of KPIs and SLAs with proven ability to adhere to them.
Experience working with retail systems such as EPOS, self-service solutions, back-office systems or electronic ordering platforms.
Ability to demonstrate a high level of ownership and project management.
Strong analytical skills, resolution management, organisational skills and excellent time keeping skills.
Strong verbal, written communication, presentation and interpersonal skills and to be able to report clearly back with updates to management.
Demonstrate an ability to work on own initiative, ability to prioritize own workload and work to meet deadlines.
Innovative, authoritative, have the ability to communicate on all levels to people of all technical ability.
Flexibility and adaptable in the approach to customer/business needs.
Proactive and energetic in the work environment, seeking to get things done and deal with a variety of tasks and projects.
Must have a full clean driver’s license.
Travel nationwide to support stores, projects and retailer engagement activities as required.
Skills
EPOS
networking
IT
self-service solutions
back-office systems
electronic ordering platforms
Retail - Technology - Advisor
We are seeking an individual who understands the realities of running a busy grocery retail operation and can confidently engage with retailers to support both operational and technology-related initiatives. The ideal candidate will be commercially focused, customer-centric and passionate about helping retailers improve their businesses through the effective use of technology and operational best practices.
Roles and Responsibilities
• Support retailers and store teams with day-to-day queries relating to retail technology and store systems.
• Build strong relationships with independent retailers and company-operated store teams to understand operational challenges and identify opportunities for improvement.
• Assist in the delivery of retail technology projects across areas such as EPOS, store networking, digital retail solutions and back-office systems.
• Coordinate with internal teams and third-party suppliers to ensure stores receive effective and timely support.
• Act as a key contact between retail operations and technical teams, translating store requirements into practical business solutions.
• Support the implementation of new technologies, processes and initiatives within stores.
• Monitor system performance and identify opportunities to improve efficiency, compliance and store productivity.
• Assist with training and supporting store personnel in the adoption of new systems and technologies.
• Participate in project planning, implementation and rollout activities across the retail estate.
• Develop and maintain operational procedures, user guides and support documentation.
• Contribute to business improvement initiatives that enhance retailer engagement and operational performance.
• Other projects as directed by management.
• Travel nationwide to support stores, projects and retailer engagement activities as required.
Skills & Experience
· Extensive Management experience within grocery retail, convenience retail, FMCG or multi-site retail operations.
· Understanding of Retail Technology, networking and overall IT.
· Understanding of KPIs and SLAs with proven ability to adhere to them.
· Experience working with retail systems such as EPOS, self-service solutions, back-office systems or electronic ordering platforms.
· Ability to demonstrate a high level of ownership and project management.
· Strong analytical skills, resolution management, organisational skills and excellent time keeping skills.
· Strong verbal, written communication, presentation and interpersonal skills and to be able to report clearly back with updates to management.
· Demonstrate an ability to work on own initiative, ability to prioritize own workload and work to meet deadlines.
· Innovative, authoritative, have the ability to communicate on all levels to people of all technical ability.
· Flexibility and adaptable in the approach to customer/business needs.
· Proactive and energetic in the work environment, seeking to get things done and deal with a variety of tasks and projects.
· Must have a full clean driver’s license.