IT Trainer (Law Firm Experience)
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Before you apply
SalaryNo pay range posted
LocationBaltimore, MD
Work modeon-site
Typefull-time
SenioritySenior
DepartmentClient Opportunities, Technical Support/Help Desk Openings
Company size1,001–5,000 people
PostedFeb 16, 2026 · 8mo ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Feb 16, 202698% of this company's open roles have been listed for 90+ daysNo pay range listed, though Maryland requires one
At a glanceSummarised by Seekless from the posting.
Strong background in law firm technology environments
Hands-on experience training users on legal applications
Experience training users on document management systems
Experience training users on Microsoft Office tools within a professional services context
Skills
iManage
NetDocuments
Elite 3E
Aderant
Microsoft Office
Position Overview:
We are seeking an experienced IT Trainer with a strong background in law firm technology environments to design, develop, and deliver engaging training programs for our attorneys, paralegals, and support staff. The ideal candidate will have hands-on experience training users on legal applications, document management systems, and Microsoft Office tools within a professional services context.
Responsibilities:
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Develop, deliver, and maintain IT training programs for end-users across all departments, focusing on both technical proficiency and workflow efficiency.
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Conduct onboarding sessions for new hires, ensuring they are proficient in the firm’s technology stack.
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Create training materials, including user guides, quick reference sheets, and e-learning content tailored for legal professionals.
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Train users on key legal software systems, such as:
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Document Management Systems (e.g., iManage, NetDocuments)
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Practice Management or Billing Systems (e.g., Elite 3E, Aderant)
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Timekeeping, dictation, and case management tools
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Deliver group and one-on-one sessions, both in person and virtually, across multiple offices as required.
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Collaborate with IT and Practice Support teams to identify training needs and technology adoption gaps.
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Provide post-training support and serve as a technology resource for ongoing user assistance.
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Assist with technology rollouts and upgrades, developing training and communication strategies to ensure smooth transitions.
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Measure training effectiveness through feedback surveys and performance metrics, implementing improvements as needed.