• Proven project management skills with multiple project/program management methodologies and tools across a range of projects
• Exceptional interpersonal, written, and oral communications skills
• Ability to liaise with clients and assist in the definition and articulation of their requirements
• Ability to produce clear, concise, unambiguous, and easy to read documentation including project charters, plans, requirements, proposals, workflow, functional design, status reports, presentations and stakeholder communications
• Identifies and manages project milestones, deliverables, dependencies and critical path
• Ability to conduct research and effectively analyze, understand and evaluate the business and application functional impacts of modifications or enhancements
• Work both independently and as a strong team player with an aptitude for working in a collaborative environment
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
• Ability to present ideas and concepts of a technical nature to a non-technical audience
• Highly self-motivated, proactive, and results driven
• Strong customer service orientation, quality focused mindset