• Perform case management of clients; research and recommend clients for intensive and various training services including Re-Employment Services, Workfare, Work Opportunity Tax Credit (WOTC), Rapid Response, Veterans and Workforce Investment Act (WIA) which requires in-depth case management and vocational guidance.
• Screen applicants for eligibility for partner programs and utilize vocational guidance tools to assist applicants with core intensive services; work closely with partners in coordinating services of mutual clients.
• Perform job search/matching activities for employers and applicants including registration, job referrals and job development.
• Administer assessment instruments (tests, surveys, etc.) and other planning tools; interpret results and counsel clients.
• Receive and verify job orders from employers and enters information into various computer programs as needed. Match qualified applicants to employers’ job orders.
• Coordinate services with local community development entities to promote community growth. Utilize various means of technology to provide needed data.
• Market Career Center services to the community and employers; contact, schedule and conduct visits with employers to explain staff-assisted and self-service service options.
• Advocate as business liaison to oversee One Stop Center marketing; coordinate visits, offers special products and market services to area business community.
• Develop and maintain shared employer database and oversee coordination of marketing efforts among partners; promote cost reimbursable services such as background checks; develop OJT contracts and work experience training opportunities for clients; and perform follow up activities.
• Plan, implement and present workshops relevant to business and job seeker needs; plan and present presentations at schools, job fairs, etc. and develop informational briefings/presentations to promote workforce development services.
• Coordinate WIA services with other partners serving clients; assist in obtaining Pell Grants, Rambo, and other funding to facilitate schooling; arrange for payment of books and tuition.
• Handle federal mandates on client satisfaction measurement; monitor delivery of educational services and develops individual employment plan (IEP) to establish plan for academic and vocational performance.
• Perform WIA and/or Employment Services (ES) core services including client registration, eligibility, assessments and employment statistics information.
• Conduct presentations and perform out-reach activities through membership on various advisory boards, committees and community organizations.
• Perform data entry and retrieval activities for various programs as necessary.