* Proactively identify and cultivate new mortgage loan opportunities through various channels, including referrals, networking, and direct sales efforts.
* Conduct thorough financial needs analysis for potential clients to recommend suitable mortgage products and solutions offered by UOB.
* Guide clients through the entire mortgage application process, ensuring accurate and complete documentation submission.
* Maintain a strong understanding of UOB’s mortgage products, policies, and pricing, as well as relevant market trends and regulatory requirements.
* Collaborate effectively with internal departments, such as credit and operations, to ensure smooth and efficient loan processing.
* Provide exceptional customer service, addressing client inquiries and concerns promptly and professionally.
* Achieve and exceed assigned sales targets for mortgage loan volume and other key performance indicators.
* Adhere strictly to all internal policies, procedures, and external regulatory guidelines.