Customer Service & Clienteling
● Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.
● Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.
● Maintain an active client book, following up with customers to ensure long-term engagement and repeat business.
● Uphold Madhappy’s brand values by creating a welcoming and inclusive store environment.
Store Operations & Merchandising
● Ensure the store remains clean, organized, and visually appealing at all times.
● Assist with inventory management, stock replenishment, and loss prevention procedures.
● Maintain knowledge of store policies and procedures to provide seamless and efficient service.