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iScala Support consultant

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Before you apply
LocationHyderabad, Telangana
SeniorityMid
Company size1,001–5,000 people
PostedSep 2, 2026 · 2mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Support and manage iScala Finance modules
Gather and analyze business requirements from finance stakeholders
Configure and support finance-related workflows and business processes
Support month-end and year-end financial closing activities
Work on issue resolution, process improvements, and system enhancements
Perform techno-functional analysis and troubleshooting
Support interfaces, integrations, and data validations
SQL queries, stored procedures, data extraction and reporting
Batch jobs and reconciliation activities
Coordinate with technical teams for customizations and enhancements
Support ERP data migration and validation activities
Strong understanding of finance and accounting processes
ERP finance process expertise
Financial reporting and reconciliation knowledge
Understanding of procurement-to-pay and order-to-cash cycles
iScala ERP support and customization
SQL and database knowledge
Reporting tools and data analysis
Integration support and troubleshooting
ERP data migration and validation
Strong communication and stakeholder management
Analytical and problem-solving mindset
Ability to work independently in global delivery environments
Ownership and proactive support attitude
Provide L2/L3 techno-functional support for iScala Finance operations
Coordinate with business users for issue analysis and resolution
Participate in enhancement, automation, and optimization initiatives
Ensure timely resolution of incidents and service requests
Support ongoing system stabilization and operational excellence initiatives
Experience in managed services / AMS support environment
Experience working with global customers
Exposure to ERP integrations and automation initiatives
Understanding of ITIL/support processes
Work in rotational shift on IST morning (6am to 3pm) and afternoon (3am to 12am)
Skills
iScala
SQL
GL
AP
AR
Fixed Assets
Cash & Bank Management
Financial Reporting
iScala Support consultant1
Responsibilities
Key Responsibilities
Functional Responsibilities
•
Support and manage iScala Finance modules including:
•
General Ledger (GL)
•
Accounts Payable (AP)
•
Accounts Receivable (AR)
•
Fixed Assets
•
Cash & Bank Management
•
Financial Reporting
•
Gather and analyze business requirements from finance stakeholders.
•
Configure and support finance-related workflows and business processes.
•
Support month-end and year-end financial closing activities.
•
Work on issue resolution, process improvements, and system enhancements.
Technical Responsibilities
•
Perform techno-functional analysis and troubleshooting.
•
Support interfaces, integrations, and data validations.
•
Work on:
•
SQL queries
•
Stored procedures
•
Data extraction and reporting
•
Batch jobs and reconciliation activities
•
Coordinate with technical teams for customizations and enhancements.
•
Support ERP data migration and validation activities.
Requirements
Required Skills
Functional Skills
•
Strong understanding of finance and accounting processes
•
ERP finance process expertise
•
Financial reporting and reconciliation knowledge
•
Understanding of procurement-to-pay and order-to-cash cycles
Technical Skills
•
iScala ERP support and customization
•
SQL and database knowledge
•
Reporting tools and data analysis
•
Integration support and troubleshooting
•
ERP data migration and validation
Nice to have
Preferred Experience
•
Experience in managed services / AMS support environment
•
Experience working with global customers
•
Exposure to ERP integrations and automation initiatives
•
Understanding of ITIL/support processes
Soft Skills
•
Strong communication and stakeholder management
•
Analytical and problem-solving mindset
•
Ability to work independently in global delivery environments
•
Ownership and proactive support attitude
About the role
Roles & Expectations
•
Provide L2/L3 techno-functional support for iScala Finance operations.
•
Coordinate with business users for issue analysis and resolution.
•
Participate in enhancement, automation, and optimization initiatives.
•
Ensure timely resolution of incidents and service requests.
•
Support ongoing system stabilization and operational excellence initiatives.
•
Work in rotational shift on IST morning (6am to 3pm) and afternoon (3am to 12am).