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Piedmont

Station Operations Coordinator

Salary$18/hr
LocationCharlotte, NC
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentGround Handling
Company size501–1,000 people
First seenOct 10, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have10
Strong decision-making skills
Familiarity with Microsoft Office Suite
Ability to bring out the best performance in the workforce through proactive employee engagement
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to monitor and assess performance of self, team members, and the operation to make improvements or take corrective action
Ability to work well with all levels of management and frontline staff
Ability to work independently, set and meet own deadlines
Ability to prioritize and execute with a sense of urgency
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
Proof of High School or GED completion
Nice to have4
Previous experience in airline customer service or staffing allocation
Previous experience with GS RealTime
Working knowledge of Air Operations Area (AOA)
Working knowledge of company policies and automation applications
Eligibility2
Clear driving record, 10-year Criminal History Records Check, and drug screen
Minimum 18 years of age
Skills
Microsoft Office Suite
Prime
GET
RNV
Sabre
GS RealTime
Benefits
Paid training
Holiday pay
401(k)
Vacation
Family travel
Medical
Dental
About the company
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
About the role
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Station Operations Coordinator in our Ground Handling Department. The primary responsibility of the position is to allocate the daily staffing to flights and flight-related tasks. The Station Operations Coordinator also utilizes staffing programs and other resources to identify needs for day-of operational requirements and provide various reports. The successful candidate will have strong decision-making skills and be familiar with Microsoft Office Suite. This position will report to the Station Management.
Essential Duties:
•
Drive operational excellence in a safety-conscious environment
•
Effectively allocate resources and provide appropriate support to enable team members to deliver on operational goals
•
Allocate resources in accordance with Collective Bargaining Agreements and local policies
•
Utilize staffing programs and other resources (i.e. Prime, GET, RNV, Sabre) to identify needs for day-of operations and provide required reports
•
Understand the corporate culture, policies, and goals while taking measures to implement these into daily work routines
•
Administrative duties, including daily/weekly/monthly reports
•
Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
•
Conduct other station coordination duties and responsibilities as required
Job Qualifications and Competencies:
•
Ability to bring out the best performance in the workforce through proactive employee engagement
•
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
•
Ability to monitor and assess performance of self, team members, and the operation to make improvements or take corrective action
•
Ability to work well with all levels of management and frontline staff
•
Strong decision-making skills
•
Ability to work independently, set and meet own deadlines
•
Ability to prioritize and execute with a sense of urgency
•
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
•
Familiarity with Microsoft Office Suite
Preferred Qualifications:
•
Previous experience in airline customer service or staffing allocation
•
Previous experience with GS RealTime
•
Working knowledge of Air Operations Area (AOA)
•
Working knowledge of company policies and automation applications
Work Environment:
•
Use of computers, telephones, radios, and other office equipment
•
Airport ramp environment, subject to varied weather conditions and elevated noise levels
•
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
•
Occasional lifting up to 25lbs
The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of High School or GED completion. Minimum 18 years of age.
Benefits
Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$18.19/Hourly
Legal
Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.
I**n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Hiring process
Job Application Deadline:
October 22, 2026
Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.
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