–Determine and investigate any malfunction codes in the vehicle’s integrated diagnostic system using skilled expertise and diagnostic tools
–Help establish service protocols for tracking the status of repairs, maintaining relevant technical manuals, and using charts.
–Apply a checklist-based approach to ensure a comprehensive examination of all vehicle systems, including the engine, air conditioning, transmission, and brake systems
–Conduct routine maintenance, as needed, such as fluid level checks, tire rotations, brake pad replacement, or oil changes
–Follow all manufacturer specifications for vehicle system repairs to ensure optimum customer satisfaction and facilitate returning business
–Clearly articulate automotive repair issues and repairs needed to remedy them to both the Customer Service Advisor and the Shop Manager.
–Maintain a safe work environment, maintain company policies, procedures, and productivity standards.