Assistant General Manager
Salary$60k – $62k
LocationSpark by Hilton - DIA
Also inDenver, Colorado
Work modeon-site
Typefull-time
SenioritySenior
Company size241+ people
PostedSep 21, 2026 · 3w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Assist General Manager in overseeing hotel operations, focusing on front-of-house and housekeeping departments
Provide Revenue Management Department with market analysis and local event forecasts to optimize occupancy and rates
Support sales efforts by ensuring front office and reservation teams are informed about rate structures and trained in yield management procedures
Train and motivate front desk staff to perform front office operations, revenue management tasks, and customer service protocols
Help produce the annual budget and forecast changes in operating expenses and labor costs
Adjust controllable expenses based on monthly revenue forecasts to maintain profit margins
Administer company policies for cash handling, accounts payable, accounts receivable, and payroll in the General Manager's absence
Train staff to deliver guest services in line with company standards, and address guest complaints directly
Manage guest loyalty programs and ensure compliance with franchise or company policies
Recruit, select, and motivate associates, providing leadership and guidance to maintain high levels of guest service
Assist in managing the hotel's physical condition, including maintenance and quality control programs
Collaborate with the General Manager to address operational challenges and develop strategies for improvement
City, State:
Denver, Colorado
About the role
Title: Assistant General Manager
Location: Denver, CO
FLSA: Exempt
Status: Full-time
Reports to: General Manager
**Supervises:**Property Team Members
Pay Range: $60,000.00 - $62,000.00 yearly salary plus bonus
Job Summary: The Assistant General Manager supports the General Manager in overseeing the hotel’s operations, with a focus on front-of-house and housekeeping functions. This role is responsible for managing daily operations, ensuring guest satisfaction, and maintaining operational and financial performance in line with company standards.
Essential Functions and Duties:
•
Assist the General Manager in overseeing hotel operations, focusing on front-of-house and housekeeping departments.
•
Provide the Revenue Management Department with market analysis and local event forecasts to optimize occupancy and rates.
•
Support sales efforts by ensuring front office and reservation teams are informed about rate structures and trained in yield management procedures.
•
Train and motivate front desk staff to perform front office operations, revenue management tasks, and customer service protocols.
•
Help produce the annual budget and forecast changes in operating expenses and labor costs.
•
Adjust controllable expenses based on monthly revenue forecasts to maintain profit margins.
•
Administer company policies for cash handling, accounts payable, accounts receivable, and payroll in the General Manager’s absence.
•
Train staff to deliver guest services in line with company standards, and address guest complaints directly.
•
Manage guest loyalty programs and ensure compliance with franchise or company policies.
•
Recruit, select, and motivate associates, providing leadership and guidance to maintain high levels of guest service.
•
Assist in managing the hotel’s physical condition, including maintenance and quality control programs.
•
Collaborate with the General Manager to address operational challenges and develop strategies for improvement.
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