Dental Treatment Coordinator
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Before you apply
LocationNorth Myrtle Beach, South Carolina, United States
Work modeon-site
Typefull-time
SeniorityMid
DepartmentNorth Myrtle Beach
Company size501–1,000 people
PostedJun 15, 2026 · 4mo ago
Verified live14h ago
At a glanceSummarised by Seekless from the posting.
Previous front office dental experience required
Comfort with computers and the ability to pick up new software, including Microsoft Office Suite
Strong time management and organizational skills to juggle multiple priorities
Comfort working in a fast-paced environment
Strong written communication and presentation skills
Willingness to travel between locations, if needed
Excellent phone skills and clear communication with patients and teammates alike
Initiative, dependability, and promptness
Familiarity with dental treatment plans and insurance requirements preferred
Experience with dental/medical practice management software a plus
Oral surgery experience is a plus!
Skills
Microsoft Office Suite
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
About the role
Riccobene Associates Family Dentistry is looking for a full-time Treatment Coordinator to join our North Myrtle Beach office! This is a role for someone who loves connecting with people, has a knack for finances and problem-solving, and takes pride in helping patients feel confident about their dental care journey.
About the Role
As our Treatment Coordinator, you’ll be part educator, part advocate, and part financial guide — helping patients understand their treatment plans, feel comfortable with their options, and move forward with confidence. You’ll be a key link between clinical care and the business side of the practice, all while delivering the warm, efficient experience our patients count on.
What You’ll Do
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Sit down with patients to understand their oral health history, concerns, and goals
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Walk patients through their treatment plan, answering questions and addressing concerns
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Help patients prioritize treatment and map out a plan for scheduling and payment
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Build genuine trust and rapport with every patient
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Lead financial consultations for new patients and whenever a new treatment plan is presented
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Manage payment options and policies that uphold the practice’s financial integrity
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Educate patients on their dental benefits and how they apply to treatment
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Handle insurance billing, payment posting, and claim estimations
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Track dental benefit accounts receivable and follow up on claims to keep payments on time
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Connect patients with outside financing options and explain how they work
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Monitor patient account balances and support the practice’s collections process
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Welcome new patients to the practice — reviewing health history, explaining the doctor’s exam, and highlighting what makes the practice special
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Greet and check patients in and out before and after treatment
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Answer incoming calls — new patient inquiries, emergencies, scheduling, records requests, and follow-ups
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Pitch in on general office duties as needed
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Oral surgery experience is a plus!
Requirements
What You Bring
•
Previous front office dental experience required
•
Comfort with computers and the ability to pick up new software, including Microsoft Office Suite
•
Familiarity with dental treatment plans and insurance requirements preferred
•
Experience with dental/medical practice management software a plus
•
Initiative, dependability, and promptness
•
Strong time management and organizational skills to juggle multiple priorities
•
Comfort working in a fast-paced environment
•
Strong written communication and presentation skills
•
Willingness to travel between locations, if needed
•
A balance of independent thinking and team collaboration
•
Excellent phone skills and clear communication with patients and teammates alike
Benefits
Why You’ll Love It Here
•
Full health, dental, and vision insurance
•
Life insurance
•
Paid time off
•
A dynamic role where you make a real impact on patients’ care and confidence
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