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FU
Fuku
Patient service associate
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Tailor resume
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Location
Singapore, Singapore, Singapore
Work mode
on-site
Type
full-time
Company size
1,001–5,000 people
First seen
1w ago
Last seen
52m ago
About the company:
We are a renowned healthcare institution located in Singapore, known for its commitment to providing high-quality medical care and services.
Job responsibilities:
•
Assist patients with registration and appointment scheduling.
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Provide information and guidance to patients regarding hospital services and procedures.
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Handle patient inquiries and resolve issues in a timely and professional manner.
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Coordinate with medical staff to ensure smooth patient flow and service delivery.
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Maintain accurate patient records and update information as necessary.
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Support billing and payment processes, including handling insurance claims.
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Ensure compliance with hospital policies and procedures in all patient interactions.
Job requirements:
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High school diploma or equivalent; additional certification in healthcare administration is a plus.
•
Previous experience in a healthcare or customer service role preferred.
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Strong communication and interpersonal skills.
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Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
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Proficiency in using computer systems and software for patient management.
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Attention to detail and strong organizational skills.
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Ability to maintain confidentiality and handle sensitive information.
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