AI
AiaPremier Agency Development, Senior Analyst
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Before you apply
LocationHong Kong, HK-AIA Hong Kong & Macau
Typefull-time
SenioritySenior
Company size10,000+ people
First seenSep 30, 2026 · 1mo ago
Verified live23h ago
At a glanceSummarised by Seekless from the posting.
Assist Session Head to formulate business plan to engage & uplift agency force’s competencies and to drive their activity and productivity
Implement and promote PAD strategy, initiatives & events through collaboration with various departments, especially BTDD & ABDD Zone, as well as agency force to achieve business target
Support agency/company events from planning to execution
Prepare and conduct presentation to communicate company / PAD information to agency force
Monitor and review the agency production progress and follow-up with intermediate
Produce regular reports on agency contest and performance for agency and management review
Provide professional service and support to agency, and liaise with internal departments to resolve complicated issues
Handle agency enquiries and provide accurate and timely response
Embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey
Create connections that move people and business forward.
At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.
Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.
About the Role
Drive and motivate agency to achieve business target through implementation/ execution of marketing/ incentive initiatives and provide support to intermediate and agency force. Also, to support PAD projects, events & initiatives.
This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.
Roles and Responsibilities:
Business Planning
•
Assist Session Head to formula business plan to engage & uplift agency force’s competencies and to drive their activity and productivity
•
Implement and promote PAD strategy, initiatives & events through collaboration with various departments, especially BTDD & ABDD Zone, as well as agency force to achieve business target
•
Support agency/ company events from planning to execution
•
Prepare and conduct presentation to communicate company / PAD information to agency force
•
Monitor and review the agency production progress and follow-up with intermediate
•
Produce regular reports on agency contest and performance for agency and management review
Agency Support
•
Provide professional service and support to agency, and liaise with internal departments to resolve complicated issues
•
Handle agency enquiries and provide accurate and timely response
Other Responsibilities
•
Perform other responsibilities and duties assigned by supervisor to meet operational and/ or other requirements