Norwegian Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.
Salary€26k+
LocationGermany
Work modeon-site
Typefull-time
DepartmentNoah
Company size1,001–5,000 people
First seen1w ago
Last seen1d ago
About the role
Join Next Job Abroad as a Norwegian Speaking Customer Support Agent in the exhilarating world of iGaming in Malta! This position offers a unique opportunity to combine your customer service skills with your passion for gaming, all while enjoying life on a beautiful Mediterranean island. As a vital member of our support team, you will assist Norwegian-speaking players, ensuring they have a seamless and enjoyable gaming experience.
Your role as a Customer Support Agent includes addressing customer inquiries, troubleshooting issues, and providing informative guidance across multiple communication channels. If you are friendly, communicative, and service-oriented, this could be the perfect role for you. Plus, we provide a relocation package to help you settle into your new life in Malta!
Responsibilities
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Deliver exceptional customer support via chat, email, and phone to Norwegian-speaking clients.
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Resolve customer queries and issues in a timely and professional manner.
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Inform and educate customers about our products and gaming services.
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Collaborate effectively with team members to maintain high service standards.
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Document and track customer interactions using our CRM system.
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Gather and report customer feedback to assist in service enhancements.
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Engage in ongoing training to improve service skills and product knowledge.
Requirements
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Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus.
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Previous experience in customer support or a related field is advantageous.
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Excellent communication and interpersonal skills with a strong focus on customer satisfaction.
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Ability to multitask and remain calm under pressure.
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Familiarity with CRM software and customer support platforms is desirable.
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Willingness to relocate to Malta and embrace a new culture.
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A passion for gaming and understanding of the iGaming sector is a significant advantage.
Benefits
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Career growth opportunities in a renowned iGaming company.
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International & diverse work environment.
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Competitive performance bonuses.
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Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
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Yearly salary €26.000 excluding bonuses.
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Health care benefits and numerous other discounts.
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Fully paid training by certified instructors.
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State of the art premises, providing a great working environment with relaxing break areas.
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Special events as well as community & social responsibility initiatives.
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Work for a **Great Place to Work-**Certified Company.
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Relocation package (reviewed case by case)
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This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!