Desired Skills and Capabilities
Hands-on experience supporting Google Cloud Platform (GCP) environments from an infrastructure support perspective, with a focus on Google Compute Engine (GCE) and Windows-based workloads
Good working understanding of cloud networking and access controls (including service accounts), with experience working alongside dedicated networking and security teams
Working knowledge of Kubernetes (GKE preferred) from an infrastructure support perspective, including cluster configuration, namespace configuration, ingress/service routing, and security configuration, along with troubleshooting of infrastructure-related issues
Solid Windows systems engineering background, including server build, patching, and operational support in a cloud-hosted environment
Experience with infrastructure as code, preferably Terraform, for provisioning and maintaining cloud resources
Familiarity with GitHub or similar source control platforms, supporting CI/CD-driven workflows and deployments
Solid understanding of production support practices, including incident support, troubleshooting, root cause analysis, and working from runbooks
Experience supporting services in a regulated or compliance-driven environment (e.g. PCI), with awareness of security, audit, and change requirements
Working knowledge of Active Directory, including user and group management and basic policy administration
Basic working knowledge of Linux systems, sufficient to support Kubernetes-based workloads
Understanding of security and access control concepts, including IAM, service accounts, and patch and vulnerability management
Ability to contribute to both operational support and project delivery activities, working across application, infrastructure, and security teams in a distributed environment
Strong collaboration and communication skills