HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
Cross-Functional Leadership:
• Partner with operations and inventory management teams to ensure data accuracy, integrity, and alignment on shrink reduction strategies.
• Collaborate across business units to contribute to network-wide loss prevention projects and initiatives that strengthen overall LP strategy.
• Supervise, coach, and develop loss prevention and security staff, maintaining high performance standards aligned with company policies.
• Support orientation, onboarding, and training of new hires, building a team culture committed to safety and loss prevention excellence.
Fan & Customer Impact (Obsessed with Fans)
• Foster a loss-prevention-focused culture that protects the fan experience by ensuring product availability and inventory integrity.
• Identify and report potential risks, threats, or vulnerabilities that could disrupt operations or compromise the safety of associates and fans.
• Maintain confidentiality and professionalism when handling sensitive investigations or security matters that affect associate and customer trust.
• Implement physical security best practices that balance strong protection with a seamless operational environment.
Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
• Utilize CCTV, exception reporting, and analytical tools to proactively identify and mitigate shrink across the facility.
• Guide and recommend programs that leverage data insights to strengthen security while preserving operational efficiency.
• Monitor behavior, investigate suspicious activity, and lead internal and external theft and fraud investigations with rigor and analytical precision.
• Identify opportunities to implement emerging security technologies and best practices that advance the facility’s LP posture.
Ownership & Execution (Determined & Relentless Mindset)
• Manage daily, weekly, and monthly LP reporting and metrics, holding yourself and the team accountable to measurable shrink reduction outcomes.
• Respond effectively and decisively in crisis situations, including workplace violence or active threats, ensuring associate safety is always the priority.
• Maintain 5S standards for department areas to support organization, compliance, and operational excellence.
• Prioritize workload, self-manage competing demands, and deliver consistent results in a fast-paced distribution environment.
AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:
• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement