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FU
Fuku

Safety Strategy Operations Specialist Trust & Safety - Global

LocationSingapore, Singapore, Singapore
Work modeon-site
Typefull-time
DepartmentTrust & Safety
Company size1,001–5,000 people
First seen1w ago
Last seen1d ago
About the role
Safety Strategy Operations Specialist (Trust & Safety) – Global
Location:
•
Singapore
Function:
•
Trust & Safety / Risk Operations / Platform Integrity
Level
•
hiriing multiple levels, open to experienced individual contributors
About the Role:
Our client is a rapidly growing global consumer internet platform serving hundreds of millions of users across content, community, e-commerce, and advertising ecosystems. As the platform expands internationally, ensuring content safety, user protection, and regulatory compliance across diverse markets is critical. This position is part of the Trust & Safety (T&S) team, focusing on risk monitoring, incident response, and operational strategy optimisation. You will play a key role in safeguarding platform integrity, identifying emerging threats, and driving scalable risk governance frameworks across global markets.
Responsibilities
Key Responsibilities:
•
Risk Monitoring & Early Warning Systems
•
Monitor platform risks and establish risk detection and early warning mechanisms.
•
Ensure major risks are identified promptly and responded to rapidly and effectively.
•
Incident Response & Cross-Functional Coordination
•
Coordinate cross-functional resources to manage risk incidents, including policy-violating content, abnormal account behaviour, and malicious or organised abuse (e.g., black-hat activities).
•
Drive efficient and structured incident response processes.
•
Risk Strategy Execution & Operations Optimisation
•
Collaborate closely with moderation and review teams to implement risk governance strategies at the operational frontline.
•
Continuously optimise operational workflows and processes to improve efficiency and effectiveness of risk mitigation execution.
•
Risk Analysis & Continuous Improvement
•
Analyse risk data and operational metrics to identify emerging risk patterns and trends.
•
Evaluate the effectiveness of mitigation strategies and drive continuous improvement of platform risk governance capabilities.
Requirements
Requirements:
•
Education
•
Bachelor’s degree or above in any discipline.
•
Preferred backgrounds: Computer Science, Data/Analytics, Law, Public Administration.
•
Relevant Experience
•
Minimum 3+ years of experience in internet risk control, fraud prevention, Trust & Safety operations, content moderation, or related operational roles.
•
Risk Domain Knowledge
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Familiarity with content safety risks, common violation types, and malicious/black-hat tactics (e.g., fraud, abuse networks).
•
Hands-on experience handling complex risk scenarios.
•
Analytical & Execution Capability
•
Strong data analysis capability and operational drive.
•
Ability to work under pressure and drive initiatives from strategy to implementation.
•
Language & Global Collaboration
•
Fluent in English; Mandarin is a plus.
•
Able to work effectively across cultures, time zones, and global teams.
Nice to have
Nice to Have:
•
Experience in Trust & Safety operations, risk operations/fraud prevention, or anti-cheat/abuse mitigation.
•
Experience collaborating with policy teams, moderation/review teams, outsourced vendor teams, and cross-border/global teams.
•
Participation in risk governance projects or safety/integrity initiatives on internet platforms or content communities.
Benefits
Why This Role:
•
Opportunity to work on Trust & Safety challenges at a global scale across diverse markets.
•
Direct impact on user safety, platform integrity, and regulatory compliance.
•
Exposure to complex, real-world risk scenarios involving content, accounts, and abuse networks.
•
Chance to shape risk strategy and operations for a globally expanding platform.
Due to volume of applicants only shortlisted candidates will be contacted
Legal
EA Licence No.: 25S3232
EA Personnel Reg. No.: R1874604
EA Personnel Name: Kenneth Ho
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