Levels: Hiring at multiple levels, open to consider Senior individual contributors
About the Role
About the company
Our client is a rapidly expanding global consumer internet platform with hundreds of millions of users across content, community, e-commerce, and advertising ecosystems. As the platform continues to scale internationally, building a robust and adaptive global policy framework is critical to ensuring content safety, regulatory compliance, and ecosystem health across diverse markets.
This role sits within the Trust & Safety Policy team, focusing on designing and evolving global content and community policies, translating high-level principles into operational standards, and ensuring effective implementation across regions. You will work at the intersection of policy, product, legal, and operations, navigating complex and fast-changing risk landscapes across different cultural and regulatory environments.
Responsibilities
Key Responsibilities
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Global Policy Development & Optimisation
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Develop, maintain, and continuously optimise global content and community policies, including:
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Community guidelines
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Advertising policies
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Creator policies
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Ensure platform safety and long-term ecosystem health
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Policy Translation & Operationalisation
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Translate policy principles into clear, actionable moderation standards and operational guidelines
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Enable moderation and review teams to execute policies effectively and consistently
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Cross-Functional Collaboration
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Work closely with moderation/review, legal, product, and engineering teams
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Ensure consistent policy understanding and smooth implementation across functions
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Risk Identification & Policy Evolution
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Identify and assess platform risks
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Monitor policy enforcement effectiveness, industry trends, and emerging issues
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Continuously drive policy iteration and improvement
Requirements
Requirements
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Education
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Bachelor’s degree or above
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Preferred backgrounds: Law, Public Policy, International Relations, Media/Communications, Sociology
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Relevant Experience
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Minimum 4+ years of experience in Trust & Safety, content policy, platform governance, or related domains
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Experience in international or cross-border environments is preferred
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Language & Communication
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Fluent in English (working language)
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Strong cross-cultural communication skills
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Ability to understand regional user behaviours and cultural nuances across markets
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Work Style & Environment
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Ability to operate effectively in fast-paced environments and multi-timezone, global teams
Nice to have
Nice to Have
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Experience in global internet platforms such as YouTube, Meta, or X
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Familiarity with global regulatory frameworks, including GDPR, DSA, COPPA
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Experience handling cross-border content risks and global major incidents or sensitive events
Benefits
Why This Role
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Opportunity to shape global content policy for a rapidly scaling international platform
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Work on complex, real-world issues at the intersection of content, regulation, and culture
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Direct impact on platform integrity, user safety, and global compliance
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Exposure to multi-region governance challenges and evolving regulatory landscapes
Legal
* Due to volume of applicants, only shortlisted candidates will be contacted