Back Office Support Specialist
Read straight from CXM Direct LLC's careers page, verified 3d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationBangkok, Bangkok, Thailand
Typefull-time
SeniorityMid
Experience2+ yrs
DepartmentBack Office
Company size201–500 people
PostedJul 11, 2025 · 1y ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Jul 11, 202563% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in business or related field
A minimum of 2 years of experience in business analysis or a related field in Brokerage Backoffice
Exceptional analytical and conceptual thinking skills
Advanced technical skills
Great attention to minute details, meticulously excellent to numbers and procedures
Fundamentally analytical and conceptual thinking skills
Experience creating detailed reports and giving presentations
Competency in Microsoft applications including Word, Excel, and Outlook
A track record of following through on commitments
Excellent planning, organizational, and time management skills
Experience in a stock-broking business, in either IT or back office operations would be a significant advantage
Skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
About the company
Company Overview
CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.
Responsibilities
Your Role:
•
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
•
Coordinate with risk dept on leverage changing request, or any escalated trading issues
-Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure
-Liaising with technology provider on any complex situation dispute
•
Cross checking with PSP on funding issues
•
Managing internal ticketing on any feedback or issues arise within the dept
-Performing financial checks on any transaction or transfer within the system
•
Collecting appropriate information of any complaint on technical perspective
-Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures.
•
Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes.
Requirements
-A bachelor’s degree in business or related field.-A minimum of 2 years of experience in business analysis or a related field in Brokerage Backoffice.
-Exceptional analytical and conceptual thinking skills.
-Advanced technical skills.
-Great attention to minute details, meticulously excellent to numbers and procedures.
-Fundamentally analytical and conceptual thinking skills.
-Experience creating detailed reports and giving presentations.
-Competency in Microsoft applications including Word, Excel, and Outlook.
-A track record of following through on commitments.
-Excellent planning, organizational, and time management skills.
-Experience in a stock-broking business, in either IT or back office operations would be a significant advantage
Benefits
Competitive Salary along with KPI Bonus
Night Shift Allowance
Growth Opportunities
Collaborative Team