Junior/Medior Customer Care Specialist with Danish language (m/f/n)
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Before you apply
LocationBratislava
Work modehybrid
Typefull-time
SeniorityEntry
DepartmentTechnical Support
Company size1,001–5,000 people
PostedAug 6, 2026 · 3mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Fluent in Danish language (C1-C2 level)
Have English on good spoken and written level (ideally B2)
Be active OS Windows user
Have focus on meeting goals
Speak in a professional tone of voice
Like to learn new things and be flexible in finding solutions
Show ownership and sense of responsibility for your tasks
Fluent Slovak language is a plus
Having previous experience with customer support or assistance
Skills
Windows
Benefits
Health insurance
Supplementary pension saving
Sick days
Multisport card
Travel card elektricenka
Refreshments
Professional development
Performance bonus
Summary
Our technical support team is looking for a new member with an interest in this area, professional communication style and active both Danish and English to support our customers using ESET products and solutions. Build your professional know-how at ESET. For this position we welcome fresh graduates as well as candidates with similar experience willing to broaden their horizons.
Responsibilities
Job description
As customer care specialist you will:
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Provide basic sales and technical support to our customers and partners
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Manage incoming calls and emails in expected quality and quantity
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Solve basic customer issues
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Delegate more complex problems to teams responsible
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Cooperate with higher level customer support teams
What do we expect from you:
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Fluent in Danish language (C1-C2 level)
•
Have English on good spoken and written level (ideally B2)
•
Fluent Slovak language is a plus/not mandatory
•
Be active OS Windows user
•
Having previous experience with customer support or assistance is warmly welcomed/not mandatory
•
Have focus on meeting goals
•
Speak in a professional tone of voice
•
Like to learn new things and be flexible in finding solutions
•
Show ownership and sense of responsibility for your tasks
Basic wage component (gross): from 1350 Euro (fresh graduate)
•
The final wage is adjusted based on the experience and seniority level.
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Financial bonus based on performance paid twice a year up to 10% from the base salary paid during the evaluation period (normally 6 months)
#entrylevel
Benefits
Benefits
Health & well-being
•
BenefitPlus
•
Healthcare (check-ups/annual programs)
•
Multisport card
•
Travel card “električenka”
•
Supplementary pension saving
•
Sick days
Family
•
Marriage allowance
•
Childbirth allowance
•
Parental contribution
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ESET family events (Family day, St.Nicholas)
Office
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Refreshments in the office (fruits, coffee, soft drinks)
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Let´s get together breakfast
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Activity room, quiet room
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ESET events (Žranica, Christmas party…), teambuildings
Other
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Loyalty allowance
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Loyalty extra days off
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Loyalty cake
•
Loyalty glass award
•
Refer a friend
•
Christmas presents
•
Discounts from external providers
Primary location
Bratislava
Additional locations
Time type
Full time